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Terms and Conditions
Version 1.0 – 24 September 2021
1. Scope of application
These General Terms and Conditions ("GTC") apply to the entire business relation between you as a customer ("You" or "Your") and Woolsocks UAB with registered address on Žalgirio g. 94-1, Vilnius, Lithuania, registered in the Lithuanian State Enterprise Centre of Registers under number 305793145 ("Woolsocks") as outsourcee of Solarisbank AG for banking services, provided through a mobile application ("Woolsocks App") and a website www.woolsocks.eu.
2. The Services
2.1. Woolsocks facilitates Access to banking services ("Banking Services") provided by Solarisbank AG with registered address on Cuvrystrasse 53, 10997, Berlin, Germany, registered with the District Court of Charlottenburg under number HRB 168180 B and licenced as a Credit Institution by the BaFin under number 10143626. The Banking Services consist of services that allow You to save money by depositing it on a Solaris bank account.
2.2. Woolsocks may facilitate or provide further services in the future.
2.3. The GTC are supplemented by the respective terms and conditions applicable to Solarisbank (https://www.solarisbank.com/en/customer-information/).
The Banking Services are provided free of charge.
4.1. Communications between Woolsocks and You in connection with the Banking Services will be in electronic form. Woolsocks will inform You through notifications and by sending You e-mails to Your personal e-mail address, unless a notification in paper form is required by law.
4.2. Notwithstanding section 4.1 GTC, Woolsocks shall always be entitled to offer You additional means of communication, e.g. customer service by telephone.
4.3. Communications between You and Woolsocks will be in English or any other language supported by Woolsocks.
5. Intellectual Property
5.1. Woolsocks (or a partner with whom Woolsocks cooperates specifically for this purpose) is exclusively responsible for and retains all right, title and interest (including copyrights, trademarks, patents, as well as any other intellectual property or other right) in all information and content (including all information, images, videos, databases and computer programs) available on the Woolsocks App ("Woolsocks Content") and in the software underlying the Banking Services ("Woolsocks Software").
5.2. No permission given by Woolsocks to use or access the Banking Services shall convey any proprietary or ownership rights to the Woolsocks Content or the Woolsocks Software. You should not attempt to modify, translate, disassemble, de-compile, copy or reverse engineer the Woolsocks Content or the Woolsocks Software or create any derivative product based thereon.
5.3. Any use of the Banking Services that goes beyond normal use, in particular the private and commercial reproduction, modification, distribution or storage of information or files, in particular of texts, parts of texts, images and film material, requires Woolsocks’ prior express written consent. This also applies to inclusion in electronic databases and reproduction on DVD, USB drive etc. or any kind of social media, in applications or in the internet, as well as modification, distribution or other misuse. No copyrights or other ancillary copyrights shall be transferred. If the service is discontinued You are obliged to immediately delete the software provided. In all other respects, the legal limits arising from copyright law and other applicable legal provisions shall apply.
6. Liability of Woolsocks
6.1. Woolsocks shall only be liable for foreseeable losses. Liability for indirect damage, in particular consequential damage, unforeseeable damage or atypical damage as well as loss of profit shall be excluded. The same applies to the consequences of industrial disputes, accidental damage and force majeure.
6.2. Woolsocks cannot be held liable for damages arising to You as a result of using the Banking Services or contents published by Woolsocks.
6.3. Woolsocks cannot be held liable for the malfunction or disruption of the Banking Services caused by third parties such as but not limited to Solarisbank.
6.4. The Woolsocks App may contain links to other websites that may contain information produced or disclosed by persons that are independent from Woolsocks such as but not limited to Solarisbank. Woolsocks is not responsible for such information and cannot accept any liability for such information.
6.5. The above stated limitation of liability shall not apply:
in cases of intentional or grossly negligent behaviour on the part of Woolsocks or any of its vicarious agents;
to any damage arising from injury to life, body, or health resulting from a breach of duty by Woolsocks or any of its vicarious agents; and
to the breach of any obligations, the proper fulfilment of which is essential for the proper performance of the contract and on the fulfilment of which You may reasonably rely.
7.1. Woolsocks shall notify You of any proposed amendments to the GTC no later than two weeks prior to their proposed effective date.
7.2. The amendments shall be deemed to have been approved by You, unless You indicate disapproval before their proposed effective date. Disapproval of amendments to the GTC on Your part could also lead to Woolsocks no longer being able to provide the Banking Services to you and therefore termination of the business relationship with You on the day prior to entry into force of the amendments to the GTC.
7.3. Notwithstanding section 7.1 of the GTC, Woolsocks shall always be entitled to add new services to the existing offering.
8.1. You may terminate the entire business relationship with Woolsocks at any time without observing a notice period. Woolsocks may terminate the entire business relationship with You, or individual parts thereof giving no less than two months' prior notice.
8.2. Your and Woolsocks' right to terminate the business relationship for good cause without observing a notice period shall remain unaffected. Examples of termination for good cause are repeated violations of the GTC, a serious one-time violation of the GTC, disapproval of amendments of the GTC as set out in section 7.2 of the GTC or revocation of Your consent to the collection and use of data by Woolsocks for the Banking Services.
8.3. Your right to access the Banking Services through the Woolsocks App ceases where You or Solarisbank have terminated the business relationship between Solarisbank and You. In case of an ordinary termination Your right to access the Banking Services ceases with the expiry of the applicable notice period. In case of a termination without observation of a notice period Your right to access the Banking Services ceases with immediate effect.
Should You be dissatisfied with the Banking Services, then we would like to ask you to file a complaint with firstname.lastname@example.org.
10. Transfer and Assignment
Woolsocks shall have the right to transfer or assign all of its rights and obligations under these terms and conditions to any third party. Such transfer of rights or assignment shall only take place if this will not significantly affect Your rights under the GTC or if this is necessary for legal or regulatory purposes. You shall not transfer any rights or obligations under this agreement to third parties.
If any provision of the present GTC is held to be unenforceable, the enforceability of all remaining provisions shall not be affected thereby.
12. Governing law
12.1. The GTC shall be governed by Lithuanian law.
12.2. The exclusive place of jurisdiction for all disputes arising from the GTC shall be Vilnius, unless otherwise provided by mandatory consumer law.